If you wish to retain that Guest Account progress, bind to a Facebook, Game Center, or Google Play Account first, before switching. Note: When you switch from a Guest Account, the progress of the Guest Account won’t be retained. If your account is bound to Facebook,Google Play,Gamecenter account, please tap “ACCOUNT”in ‘PLAY’ page to switch to corresponding account type. How can I do?Ī: Please check if you have selected the correct account type and the server to log in the game. Q: I can not find out my previous character/account. The screenshot of the interface where you stuck at

Device model, the country/region you are inĢ. If the problem persists, please give us below information for further checking:ġ. Open the game under good network environment. Check your device RAM space should be 1G or above. Clear cache in your device and restart the device. Open your Facebook/Google Play App or Game Center to log in at first if your game account is bound to either of the platform, then log in the game again. What can I do?Ī: Please try below methods to see if it can help. If your iTune is latest version, please provide the screenshot of payment order and the screenshot of the message about your money deduction from your bank.Īlso Read : Rules of Survival – This Guy Kills A Whole Team with His Amazing Sniping Skills Login Issue – The payment order including order number, order date and time, and order amount.įor Android: You can go to check the emails from Google Play to find out the payment order.įor iOS: Open iTunes in your computer -> Log in with your Apple ID -> ‘Account Info’ -> ‘Purchase History’ -> ‘See All’ -> Click the ‘Arrow’of the item. – Your character name and server in which you made this purchase.

Q: I do not receive items after purchase.Ī: To help us address your issue in the quickest turn around please provide the following info: A lot of players face a lot of problem/issues while playing or starting to play Rules of Survival here are few common questions which are in the minds and causes troubles for the players.Īlso if you have any other problem do let us know in the comment section below and we will try to help you out as soon as possible.

Rules of survival mobile client